Sidekick
Q. I already have a GoAmerica or Wyndtell pager. Can I buy a Sidekick and just transfer my contract to the new device?
A. Yes! You can exchange your existing GoAmerica or Wyndtell pager for a Sidekick II through GoAmerica. Please visit www.goamerica.com/tmobile to make the change to your existing account.
Q. I already have a Sidekick, but I want it to be through GoAmerica instead. Can I transfer my Sidekick contract to GoAmerica?
A. The service contract for a Sidekick is with T-Mobile, no matter where you purchased the device. You cannot transfer the contract.
Q. How do I download i711 Wireless on my Sidekick?
A. Yes, you can download i711 Wireless directly from your Sidekick. For step by step instructions please visit the following link.
Q. Can I still get the Wireless Toolkit for my Sidekick?
A. Yes. The Wireless Toolkit is a great set of services you can add to a Sidekick to better tailor it to meet the needs of people who are deaf or hard of hearing. Once your Sidekick device arrives, you can sign up for the Wireless Toolkit by visiting this website.
Device FAQ's
Note: Some links require Adobe Acrobat Reader to be able to open and view/print the PDF files found here.
- Official
T-Mobile Sidekick Owner's Manual.
- Want this manual in PDF format? Click here to download it.
- T-Mobile 14-day Color Sidekick Return Merchandise Form (PDF format)
Please note: We have provided the T-Mobile links here as a courtesy to our customers who use the Sidekick. GoAmerica does not provide official customer support for the T-Mobile Sidekick. For further assistance, contact T-Mobile Customer Care at 1-800-937-8997.